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Appointments
Book or cancel an appointment at our GP surgery.
Pharmacy and Self Care
See a Pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-Care
Help and support available from many National and Local Organisations
Book an Appointment
Appointments are only bookable on the day and will be dealt with via a telephone appointments in the first instance.
Urgent appointments for today or tomorrow
If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.
If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.
Ways to book
1. Telephone: 01473 624 800
2. Request an urgent appointment online
Extended Access
We also have extended access available. See our Out of Hours information.
Book a Routine Appointment
GP/Nurse Practitioner Follow Up Appointments
These appointments are booked at the request of the GP or Nurse Practitioner when they wish a patient to return for a follow up visit.
GP+
GP+ appointments are also available to book through the GP surgery via reception.
There are appointments available with various clinicians such as GP’s, Advanced Nurse Practitioners, Practice Nurses and Physiotherapists. The GP+ service release their ‘on the day’ evening appointments at 12pm each day, available to book via reception. They also run a weekly and weekend appointment system which can be booked through the surgery up to a week in advance.
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
If you need a home visit, you can help us by calling reception before 10:30am.
Telephone: 01473 624 800
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.
You may only request a home visit if you are genuinely housebound. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls. It will not always be possible for you to be visited by the doctor of your choice.
District Nurses
You can also be visited at home by a community nurse if you are referred by your GP. The service is run by The care Co-ordination centre and they can be contacted on 0300 123 2425.
Text Message Reminders
You can now register to receive information by text message on your phone regarding appointments and health care.
Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.
If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.
If you would like to sign up for or opt-out of any future contact via text messaging, then please contact reception.
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
To cancel your appointment:
- Use your NHS account (through the NHS website or NHS App)
- Cancel using the GP online system
- Phone us on 01473 624 800
Out of Hours
Enhanced Access
Pre-booked appointments are available on a Wednesday evening from 6:30pm to 8:30pm.
- They are bookable in advance through reception.
These are also ideal for people who work or cannot get to the surgery during normal working hours.
Your Local Pharmacist
Your local pharmacist will be able to give you free health advice at any time – you don’t need an appointment. Many pharmacies operate extended hours on a rota basis. Call NHS 111 for details.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.