Appointments

Book or cancel an appointment at our GP surgery.

Pharmacy and Self Care

See a Pharmacist

Many conditions can be treated without the need to see your GP.

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Book an Appointment

Booking an appointment? Please use Anima.

For all your queries, please submit your request through Anima via our website.

  • Urgent requests
  • Routine requests
  • Admin requests
  • Sick note Requests
  • Private work

This helps us manage appointments efficiently and ensures your request reaches the right team.

Urgent appointments for today or tomorrow

Booking an appointment? Please use Anima.

For all your queries, please submit your request through Anima via our website.

  • Urgent requests
  • Routine requests
  • Admin requests
  • Sick note Requests
  • Private work

This helps us manage appointments efficiently and ensures your request reaches the right team.

Book a Routine Appointment

Booking an appointment? Please use Anima.

For all your queries, please submit your request through Anima via our website.

  • Urgent requests
  • Routine requests
  • Admin requests
  • Sick note Requests
  • Private work

This helps us manage appointments efficiently and ensures your request reaches the right team.

GP/Nurse Practitioner Follow Up Appointments

These appointments are booked at the request of the GP or Nurse Practitioner when they wish a patient to return for a follow up visit.

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

If you need a home visit, you can help us by calling reception before 10:30am.

Telephone: 01473 624 800

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.

You may only request a home visit if you are genuinely housebound. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls. It will not always be possible for you to be visited by the doctor of your choice. 

District Nurses 

You can also be visited at home by a community nurse if you are referred by your GP. The service is run by The care Co-ordination centre and they can be contacted on 0300 123 2425.

Text Message Reminders

You can now register to receive information by text message on your phone regarding appointments and health care. 

Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so. 

If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes. 

If you would like to sign up for or opt-out of any future contact via text messaging, then please contact reception.

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

To cancel your appointment:

  1. Cancel by contacting us online
  2. Phone us on 01473 624 800

Out of Hours

Enhanced Access

Pre-booked appointments are available on a Wednesday evening from 6:30pm to 8:30pm.

  • They are bookable in advance through reception.

These are also ideal for people who work or cannot get to the surgery during normal working hours.

Your Local Pharmacist

Your local pharmacist will be able to give you free health advice at any time – you don’t need an appointment. Many pharmacies operate extended hours on a rota basis. Call NHS 111 for details.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online