Contact Us

Address

Embrace Medical Centre
Twelve Acre Approach
Kesgrave
Ipswich
IP5 1JF

Get directions (opens in Google Maps)

See our opening hours

Parking

  • Car Parking
  • Cycle parking
  • Disabled parking

Accessibility

  • Disabled parking
  • Disabled toilet
  • Signing service
  • Wheelchair access
  • Step-free access

See our disability access policy

Opening Hours

Important

We are closed on bank holidays. See our events and closures page to learn more.

Day Opening hours
Monday 8am to 6:30pm
Tuesday 8am to 6:30pm
Wednesday 8am to 8:30pm (Enhanced Access 6:30pm to 8:30pm)
Thursday 8am to 6:30pm
Friday 8am to 6:30pm
Saturday Closed
Sunday Closed

Out of Hours

Extended Access

Pre-booked appointments are available on a Wednesday evening from 6:30pm to 8:30pm.

  • They are bookable in advance through reception.

These are also ideal for people who work or cannot get to the surgery during normal working hours.

Temporary change 

There will be a temporary change to the Extended Access clinics during December.

  • From Wednesday 24th December to Monday 22nd December
  • From Wednesday 31st December to Monday 29th December

Clinics will resume as normal on Wednesday evenings from January 2026.

 

Your Local Pharmacist

Your local pharmacist will be able to give you free health advice at any time – you don’t need an appointment. Many pharmacies operate extended hours on a rota basis. Call NHS 111 for details.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Find Us

Integrated Care Board

NHS Suffolk and North East Essex ICB
Endeavour House
Russell Road
Ipswich
IP1 2BX
Telephone: 0800 389 6819
Email: pals@snee.nhs.uk Online: Visit the ICB website